Senior Living Advocate, Family Support & Guidance

Job overview

The Senior Living Advocate, Family Support & Guidance role is phone-based and listed in Kansas City, MO. Compensation is not specified. Catalyst Senior Living Solutions helps seniors and families explore senior living options and identify options that may fit their needs. The advocate listens to families, gathers information about their circumstances, and helps them navigate the senior living search process. The role exists to provide a knowledgeable, compassionate point of contact and help families determine next steps during uncertain decisions.

What you'll do

• Speak with seniors and family members by phone
• understand needs, preferences, and circumstances
• gather information to help identify appropriate senior living options
• build rapport and provide compassionate, professional conversations
• manage multiple families and follow-up activities
• document information accurately
• communicate and follow through on next steps
• learn about senior living options and resources.

What we're looking for

Skills & competencies

senior living advocate

family support

catalyst senior living solutions

kansas city mo

phone-based

senior living options

family guidance

client communication

follow-up

documentation

Work arrangement

• Weekend coverage required

Why this role

The posting emphasizes a phone-based, relationship-focused role supporting families through emotionally uncertain decisions.

About the employer

Catalyst Senior Living Solutions is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.