Patient Access Representative

Job overview

The Patient Access Representative role is onsite in Tacoma, WA, with a Monday–Friday schedule from 8:00 AM to 5:00 PM. The hiring range is $21.52–$26.90 per hour. Puyallup Tribal Health Authority is a culturally grounded, patient-first health and wellness center serving the Indigenous community. The role supports a welcoming and efficient first point of contact while helping maintain accurate patient records and smooth clinic flow. The representative greets and checks in patients, manages registration and scheduling, verifies insurance and eligibility, coordinates follow-ups, and handles administrative communications in collaboration with clinic departments.

What you'll do

• Greet and assist patients and visitors
• provide customer service in a high-volume clinical environment
• manage registration and scheduling
• prepare, verify, and update electronic health records
• coordinate appointments and follow-ups
• verify insurance and eligibility, including DSHS screening and demographic updates
• answer and route calls
• perform data entry, scanning, and correspondence
• provide coverage and collaborate across departments.

What we're looking for

Skills & competencies

patient access representative

tacoma wa

puyallup tribal health authority

full-time

on-site

monday–friday

8:00 am–5:00 pm

$21.52–$26.90/hr

patient registration

scheduling

epic

electronic health records

insurance verification

medical front desk

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid medical, dental, and vision premiums
• 13 vacation days and 13 sick days annually
• 18 or more paid holidays
• 401(k) with annual profit-sharing contributions after two years
• life and AD&D insurance
• approved student loan repayment site.

Why this role

Requires a high school diploma or GED, at least two years of medical or dental front desk experience, recent hands-on EPIC experience, and proficiency in Microsoft Office. Benefits include employer-paid medical, dental, and vision premiums, leave, paid holidays, 401(k) with profit-sharing contributions after two years, life and AD&D insurance, and student loan repayment program eligibility.

About the employer

Puyallup Tribal Health Authority is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.