Client Retention Specialist

Job overview

The Client Retention Specialist role is onsite in Cape Girardeau, MO, and pays $18–$19 per hour. Rent One provides affordable home furnishings and appliances, helping customers work toward ownership. The specialist serves as a primary contact for clients, supports store sales and retention goals, and helps customers manage accounts and rental agreements. The work combines customer service, account follow-up, and assistance with store operations.

What you'll do

• Contact clients by phone
• set collection goals and maintain customer information
• review rental orders
• manage past-due accounts and payment arrangements
• explain renewal payments
• assist store coworkers during peak activity or absences.

What we're looking for

Skills & competencies

client retention specialist

cape girardeau mo

rent one

customer service

account retention

collections

rental agreements

sales support

on-the-job training

medical benefits

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life and disability insurance options
• 401(k) with company match
• tuition reimbursement
• fitness benefit
• training and development
• employee purchase program
• paid holidays and vacation.

Why this role

No experience is required; on-the-job training is provided. Store schedule is closed Sundays, closes at 5 p.m. Saturdays and 6 p.m. weekdays.

About the employer

RENT ONE is hiring for this role. Industry: General Rental Centers. Sector: 53.