Team Leader — Pret A Manger

Job overview

The Team Leader role is onsite in Washington, DC; pay is $21.50 per hour, plus a Mystery Shopper bonus and tips. Pret A Manger operates shops serving food and organic coffee. The team leader runs shifts, coaches team members, maintains food and service standards, and supports shop operations and sales to create a positive experience for guests and staff.

What you'll do

• Run shifts and coach team members on food preparation, barista skills, guest service, and standards
• provide feedback and conduct pre-shift meetings
• oversee food and drink quality, freshness, and station readiness
• maintain food safety and cleanliness
• open or close the shop
• monitor stock, waste, and equipment
• support scheduling, inventory, and shift reports
• address guest concerns and help meet shop goals.

What we're looking for

Skills & competencies

team leader

restaurant operations

shift leadership

food safety

barista

guest service

washington dc

pret a manger

$21.50/hr

tips

mystery shopper bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• free breakfast and lunch while working
• discounts
• health, dental, vision, and 401(k) for eligible full-time employees
• child bonding leave
• training
• transit program
• FSA/HSA
• pet insurance.

Why this role

The posting lists $21.50 per hour, a Mystery Shopper bonus, and tips; it also describes a weekly bonus of up to an additional $1 per hour.

About the employer

11th and F Street | Pret A Manger is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.