Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Homestead, FL, with a stated salary range of $55,000–$70,000 per year. The role supports Daniel Carrera’s State Farm agency by helping deliver customer experiences that contribute to agency growth. The representative responds to insurance questions, follows up with customers, and coordinates with agency colleagues. Through needs-based reviews and clear communication, the role helps customers understand insurance options and supports the agency’s business development.

What you'll do

• Establish customer relationships and follow up as needed
• provide prompt, accurate, and friendly service on inquiries about availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use needs-based reviews to educate customers about insurance options
• communicate with customers and agency team members to address needs and support business development.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

homestead fl

daniel carrera

insurance

customer service

policy changes

claims

billing clarification

needs-based reviews

customer relationships

$55k–$70k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• paid time off
• advancement opportunities
• training and development
• health benefits
• hourly pay plus commission or bonus.

Why this role

The posting lists performance-based bonuses, paid time off, advancement opportunities, training and development, health benefits, and hourly pay plus commission or bonus.

About the employer

Daniel Carrera - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.