Spa Coordinator, Guest Services

Job overview

Compensation is $18 per hour. The Spa Coordinator, Guest Services role is onsite in Saratoga Springs, NY. in the structural pay fields; the posting states starting pay of $18 per hour plus performance bonuses. The position supports Complexions Spa’s Guest Services team at its Saratoga location. The coordinator helps make guest visits smooth by managing schedules and front-desk tasks, answering questions, and supporting treatment, retail, and membership recommendations. The role also works with department leads to support daily operations and guest satisfaction.

What you'll do

• Coordinate spa schedules and guest flow
• handle phones, check-ins and check-outs, and appointment bookings
• educate guests about treatments, retail products, and memberships
• recommend retail and gift card purchases to support team sales goals
• collaborate with department leads
• uphold company policies.

What we're looking for

Skills & competencies

spa coordinator

guest services

saratoga springs ny

complexions spa

spa scheduling

front desk

appointment booking

guest experience

retail sales

$18/hr plus bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation and holidays
• retirement plan
• employee discounts
• career growth opportunities
• ongoing training.

Why this role

Previous hospitality or customer-service experience is preferred but not required; retail sales experience of at least one year is required.

About the employer

Complexions Inc is hiring for this role. Industry: Other Personal Care Services. Sector: 81.