Client Support Associate — Seasonal Tax Office

Job overview

The Client Support Associate role is onsite in Plymouth, NH. The posting lists pay of $15 per hour and describes the position as seasonal, with full-time and part-time positions available. Jackson Hewitt provides tax preparation services, and this role supports clients visiting its offices. The associate helps create a welcoming client experience by engaging visitors, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients informed during wait times. The role also provides basic office support and helps clients navigate their visit.

What you'll do

• Engage with clients and welcome office visitors
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• use basic computer skills and troubleshoot as needed.

What we're looking for

Skills & competencies

client support associate

seasonal

customer service

client engagement

appointment confirmation

office support

tax preparation office

plymouth nh

jackson hewitt

$15/hr

flexible schedule

training provided

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access
• employee discounts
• training and development
• advancement opportunities
• low-cost healthcare, dental, and vision
• free tax preparation training
• continuing tax education
• referral opportunities
• 401(k) with company match subject to eligibility.

Why this role

Customer service or sales experience is preferred but not required; free tax preparation training and PTIN registration reimbursement are listed.

About the employer

Jackson Hewitt - CTS is hiring for this role. Industry: Tax Preparation Services. Sector: 54.