Product Support Representative

Job overview

The Product Support Representative role is based at the Charlotte branch in Charlotte, NC. Compensation is not specified as a fixed numeric range; the posting describes a competitive starting salary averaging around $40,000+ per year plus commissions. Wheeler Material Handling serves material-handling customers across the Southeast. The role develops business-to-business sales of contract maintenance programs and catalog parts while building customer relationships. It supports growth through prospecting, account development, sales planning, product demonstrations, CRM tracking, and coordination with manufacturers and internal teams on order fulfillment.

What you'll do

• Develop new business and strengthen key accounts
• make cold calls, conduct face-to-face meetings, and deliver presentations
• create sales strategies and forecasts and demonstrate products
• manage territory plans and customer satisfaction
• maintain customer information in the CRM
• coordinate with manufacturers and internal teams on order fulfillment
• pursue the stated daily call and monthly sales goals.

What we're looking for

Skills & competencies

product support representative

charlotte nc

wheeler material handling

business-to-business sales

contract maintenance

catalog parts

cold calling

territory management

crm

product demonstrations

commission

$40k+ starting average

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• holidays
• personal time off
• $800 monthly auto/phone allowance
• commission and bonus plan
• training
• retirement plan
• profit sharing.

Why this role

The posting describes an $800 monthly auto/phone allowance and a commission and bonus plan.

About the employer

WMH is hiring for this role. Industry: Industrial Machinery and Equipment Merchant Wholesalers. Sector: 42.