Asset Retention Specialist I

Job overview

The Asset Retention Specialist I role is onsite in Tallahassee, FL. Compensation is not specified. Imperial PFS is an insurance premium financing company that provides financial and technology solutions to customers, partners, and investors. The specialist works with insurance carriers and program entities to resolve balances associated with cancelled accounts and recover unearned premiums. Persistent, professional communication and account analysis help maintain financial integrity and productive program relationships.

What you'll do

• Understand cancellation notice and reinstatement request processes
• serve as first contact for assigned portfolios
• develop relationships with general agents and companies
• make and follow up on outbound calls and emails
• respond to inbound calls
• encourage prompt return of unearned premiums
• coordinate problem resolution
• address billing questions and collect outstanding balances
• maintain detailed account records
• manage charge-off accounts
• comply with audit standards and company procedures.

What we're looking for

Skills & competencies

asset retention specialist

insurance premium financing

account recovery

unearned premiums

collections

insurance carriers

program entities

tallahassee fl

imperial pfs

customer service

negotiation

some college

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• 401(k) with company match
• medical, prescription, dental, vision, life, and AD&D insurance
• paid time off and holidays
• wellness and employee assistance programs
• gym membership subsidies
• parking and commuter benefits depending on location.

Why this role

Some college listed. Requires strong negotiation, dispute resolution, organization, follow-up, and communication skills; insurance knowledge is beneficial. The role includes high-volume outbound telephone and email communication.

About the employer

Imperial PFS is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.