Operations Support Specialist

Job overview

The Operations Support Specialist role is onsite in Brooklyn, OH, according to the description. Compensation is $22 per hour. This four-month contract opportunity supports operations at a major financial institution. The specialist processes and reviews banking documentation, responds to moderately complex customer requests, and follows established procedures and regulations to support accurate, timely banking operations.

What you'll do

• Administer procedures and reporting for filing, recording, processing, servicing, and organizing documentation
• review documentation and procedures
• resolve moderate issues and refer complex problems to senior staff
• handle billing inquiries and customer service requests
• contribute to workflow changes
• complete reporting and analysis
• recommend and implement programs to address routine issues.

What we're looking for

Skills & competencies

operations support specialist

brooklyn oh per description

genesis10

$22/hr

banking operations

documentation processing

customer service

billing inquiries

reporting and analysis

high school diploma or ged

financial institution

Work arrangement

• Weekend coverage required

Benefits & perks

• For contract roles: behavioral health platform, medical, dental, vision, HSA, voluntary hospital indemnity and term life insurance, 401(k), applicable sick pay, and commuter benefits in listed locations.

Why this role

The posting requires a high school diploma or GED and typically 1–3 years of operations experience. It lists medical, dental, vision, HSA, 401(k), sick pay where applicable, and other benefits for contract roles.

About the employer

Genesis10 is hiring for this role. Industry: Commercial Banking. Sector: 52.