Customer Sales Manager

Job overview

The Customer Sales Manager role is based in Chicago, IL, with some travel expected. Compensation is $90,000–$110,000 base plus variable compensation. Journey is recruiting for a third-party logistics brokerage client. The manager leads and develops a team of customer sales representatives, builds sales plans, and uses performance data to support sustainable growth. The role also manages negotiations and customer reviews to advance revenue goals and improve team performance.

What you'll do

• Lead, mentor, and coach a team of five or more customer sales representatives
• develop and execute sales plans, strategies, and performance indicators
• use data to drive growth
• lead contract negotiations and support bids and RFPs
• own quarterly business reviews
• maintain team activity, customer interaction, and performance metrics in company platforms
• recommend performance and efficiency improvements.

What we're looking for

Skills & competencies

customer sales manager

journey

chicago il

third-party logistics

freight brokerage

ltl sales

non-asset-based logistics

sales leadership

contract negotiations

rfps

quarterly business reviews

crm

some travel

$90k–$110k base

Work arrangement

• Weekend coverage required

Why this role

Requires 3+ years of management experience and 7+ years of non-asset-based logistics customer sales and LTL sales experience. Some travel is expected.

About the employer

Journey is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.