Account Associate - State Farm Agent Team Member

Job overview

The Account Associate - State Farm Agent Team Member is an onsite, full-time role in Royal Oak, MI, paying $45,000–$65,000 per year. Alisha Alef’s State Farm agency describes a collaborative, team-oriented office focused on customer relationships and community involvement. The associate supports daily agency operations by managing customer accounts, assisting with policy changes and inquiries, processing claims, and coordinating with underwriters. The role helps connect customer needs with agency services and supports customer relationships through relevant product and service marketing.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

state farm agent team member

full-time

royal oak mi

alisha alef state farm agent

customer accounts

policy changes

insurance claims

underwriter coordination

customer service

$45,000–$65,000 per year

simple ira

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, hiring bonus, performance-based bonus, flexible schedule, opportunity for advancement, paid time off, and training and development.

Why this role

Previous insurance or related-field experience is preferred; the agency describes ongoing training, development, and coaching, with opportunities for advancement.

About the employer

Alisha Alef - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.