Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Pleasant Hill, CA. Compensation is $20–$30 per hour. Big O Tires & Service is seeking a service advisor for its automotive service center. The advisor connects customers with the service department, helps oversee service professionals and daily operations, and tracks repair work and documentation. The role supports customer satisfaction, timely service, and department profitability.

What you'll do

• Act as liaison between customers and the service department
• help manage service professionals
• ensure repairs and maintenance are completed on time
• mentor employees on sales and customer-service practices
• oversee daily service-department operations
• manage manuals, invoices, repair orders, and maintenance records.

What we're looking for

Skills & competencies

automotive service advisor

pleasant hill ca

big o tires & service

customer relations

service department

automotive repair

team leadership

repair orders

$20–$30/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• performance bonus
• health insurance
• paid time off
• advancement opportunities
• flexible scheduling.

Why this role

Requires a valid state-issued driver’s license and clean driving record, at least two years of automotive service-writer or service-advisor experience, and a strong understanding of automotive technology and repair services.

About the employer

Big O Tires & Service is hiring for this role. Industry: General Automotive Repair. Sector: 81.