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Senior Customer Success Manager

Karbon · Chicago, IL

Compensation

$90k – $115k /yr

Employment type

Full-time

Work setting

On-site

Location

Chicago, IL

Schedule

Day shift

Posted

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Job overview

The Senior Customer Success Manager is an onsite position based in Chicago, IL. Compensation is $90,000–$115,000 per year, and the role supports a global SaaS team. This role exists to own the commercial performance and measurable outcomes of a portfolio of accounting firms. The manager acts as a strategic advisor, driving retention, expansion, and value realization through deep product adoption and multi-threaded relationships.

What we're looking for

Skills & competencies
full-time
day shift
chicago il
customer success
saas
account management
strategic advisor
retention
business
benefits
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical/dental/vision, 401(k), PTO, parental leave, work-from-home stipend

About the employer

Karbon is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
13-1199.00
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