Estate Ambassador

Job overview

The Estate Ambassador role is onsite at Joseph Phelps Vineyards’ Home Ranch in Saint Helena, CA; compensation is not specified. The position supports the winery’s hospitality and sales experience, showcasing its wines and estate to guests. The ambassador conducts elevated tastings and tours, provides personalized service, and supports wine and non-wine sales, wine club enrollment, and special events. The role contributes to memorable guest experiences while maintaining the winery’s service standards and supporting daily Guest Center operations.

What you'll do

• Welcome visitors
• conduct tours and tastings
• describe wines, winemaking, and winery history
• provide recommendations and encourage purchases
• communicate wine club benefits
• process sales and enrollments
• support hospitality events
• maintain Guest Center cleanliness and inventory
• operate point-of-sale systems and respond to guest inquiries.

What we're looking for

Skills & competencies

estate ambassador

wine hospitality

wine tastings

guest experience

wine sales

wine club

saint helena ca

joseph phelps

customer service

wine discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Wine discounts.

Why this role

The posting describes hospitality special events as needed and external brand-promotion opportunities; wine discounts are listed as a benefit.

About the employer

Joseph Phelps is hiring for this role. Industry: Wineries. Sector: 31.