Sales Call Representative

Job overview

The Sales Call Representative role is onsite in Dallas, TX, and pays $55,000 per year. The position is the first point of contact for people and families contacting Smith Clinesmith Injury Lawyers about potential nursing home abuse and neglect cases; the firm says its work aims to hold negligent facilities accountable and improve standards of care.

What you'll do

• Manage a high volume of inbound calls
• ask questions to understand callers' situations and identify potential case opportunities
• guide prospective clients through initial intake and explain next steps
• follow up with prospective clients
• document call details and follow-up in the case management or CRM system
• gather information and documents for case evaluation
• and handle sensitive conversations with professionalism, confidentiality, and empathy.

What we're looking for

Skills & competencies

sales call representative

client intake

inbound calls

telephone sales

call center

nursing home abuse

elder abuse

dallas tx

smith clinesmith

$55k

wednesday–sunday

health insurance

paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental insurance
• paid time off and sick leave
• paid holidays
• performance coaching.

Why this role

Wednesday–Sunday, 10:30 a.m.–7:30 p.m. The role combines telephone sales and client intake in a high-volume call-center environment.

About the employer

Smith Clinesmith is hiring for this role. Industry: Offices of Lawyers. Sector: 54.