Phone Lead Specialist

Job overview

The Phone Lead Specialist works onsite in Leesburg, FL. Compensation is $18–$20 per hour. Covenant Roofing describes itself as a Florida roofing company with more than 35 years in business and continued growth across Central Florida, Jacksonville, Cocoa, and Bradenton. The specialist is a first point of contact for prospective customers and helps move roofing projects toward an estimate appointment. The role follows up on leads, records customer information, and coordinates appointments for the estimating team.

What you'll do

• Connect with customers by phone, email, chat, or social media
• call and follow up on warm leads
• enter customer information into the CRM
• schedule appointments for the estimating team.

What we're looking for

Skills & competencies

phone lead specialist

leesburg fl

covenant roofing

customer contact

warm leads

lead follow-up

crm

appointment scheduling

roofing projects

eight-hour shifts

weekend availability

$18–$20 per hour

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• health, dental, and vision insurance
• paid time off
• referral bonus program
• retirement plan.

Why this role

The posting specifies eight-hour shifts and weekend availability; customer service experience is preferred and training is provided.

About the employer

Covenant Roofing & Construction Inc is hiring for this role. Industry: Roofing Contractors. Sector: 23.