Dental Patient Relations Coordinator

Job overview

The Dental Patient Relations Coordinator role is onsite in Grandville, MI. Compensation is not specified. The coordinator supports the Grandville Family Dental Team, part of Seva Dental Team, and helps create a welcoming, clear patient experience. The role keeps the dental front office organized and supports patients from check-in through follow-up. It coordinates appointments, insurance and payment details, and communication so the practice can maintain an accurate schedule and help patients plan their next visit.

What you'll do

• Answer patient calls
• schedule and confirm appointments
• check patients in and out
• verify insurance benefits and eligibility
• document patient financial and insurance responsibility
• collect payments and past-due balances
• manage the daily schedule
• contact patients due for treatment or hygiene visits
• fill cancellations and overdue appointments
• follow up on insurance claims
• post insurance payments and EOBs
• support team huddles.

What we're looking for

Skills & competencies

dental patient relations coordinator

grandville mi

seva dental team

dental front office

patient scheduling

insurance verification

patient check-in

payment posting

eobs

monday–friday schedule

medical insurance

401(k)

pto

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and life insurance
• Seva Dental coverage including immediate family
• 401(k)
• holiday pay
• PTO
• monthly bonus opportunity.

Why this role

The description calls the position a full-time Patient Relations Coordinator, while the XML title labels it Dental Front Desk Coordinator. The schedule is Monday–Tuesday 7:00 a.m.–4:00 p.m., Wednesday 8:00 a.m.–5:00 p.m., Thursday 7:00 a.m.–4:00 p.m., and Friday 8:00 a.m.–2:00 p.m.

About the employer

Seva Dental Team is hiring for this role. Industry: Offices of Dentists. Sector: 62.