Guest Service Representative — Courtyard by Marriott Niagara Falls USA

Job overview

The Guest Service Representative role is onsite in Niagara Falls, NY, with pay of $16–$17 per hour. The position supports guest service at Courtyard by Marriott Niagara Falls USA. The role provides service to hotel guests by handling check-in and registration, reservations, guest requests, and related front-desk records. It also supports guest transportation and communication with housekeeping as needed.

What you'll do

• Greet and register guests, collect pertinent information, establish credit, and assign rooms.
• Explain hotel services and amenities, respond to guest requests, take and update reservations, and enter reservation information in the hotel management system.
• Drive the hotel shuttle to approved locations and deliver requested items as needed.
• Coordinate room status with housekeeping and maintain shift cash records and required logs.

What we're looking for

Skills & competencies

guest service representative

hotel front desk

hospitality

guest registration

reservations

customer service

guest requests

hotel shuttle

cash handling

niagara falls ny

rupal hospitality

$16–$17/hr

Work arrangement

• Weekend coverage required

Why this role

Includes hotel shuttle driving and front-desk cash and recordkeeping responsibilities.

About the employer

Rupal Hospitality is hiring for this role. Industry: All Other Traveler Accommodation. Sector: 72.