Account Associate – State Farm Agent Team Member

Job overview

The Account Associate – State Farm Agent Team Member role is onsite in Saint Charles, IL. Compensation is listed at $50,000–$70,000 per year. The role supports Bill Nelson’s local insurance agency, which has served the St. Charles community since 1997 and supports local nonprofits, schools, and youth organizations. The associate supports daily agency operations and customer success by managing accounts, assisting with policy inquiries and changes, following up on claims, and coordinating with underwriters. The role also helps customers identify relevant insurance products and services through ongoing client relationships.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance
• build customer relationships and market relevant products and services.

What we're looking for

Skills & competencies

account associate

insurance

customer accounts

policy changes

claims follow-up

underwriting coordination

customer service

saint charles il

state farm agent

bill nelson

$50k–$70k/year

health insurance

paid time off

training

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus
• health benefits
• Simple IRA
• paid time off
• training and development
• advancement opportunities
• private offices, outdoor break space, birthday lunch, holiday celebrations, and achievement awards.

Why this role

The agency describes a collaborative team with more than 85 years of combined insurance experience and community involvement.

About the employer

Bill Nelson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.