Automotive Customer Advocate

Job overview

The Automotive Customer Advocate role is onsite in Ashland, OH, with a stated starting salary of $42,000 plus achievement bonuses. Sponsler Donley Ford of Ashland helps customers find vehicles suited to their needs and supports them through the purchase process. The advocate builds trust with customers by listening, explaining vehicle options, and guiding each purchase from test drive to delivery. The role contributes to repeat business and referrals through transparent service and lasting customer relationships.

What you'll do

• Connect with customers and understand their needs
• help them find the right vehicle
• explain vehicles, technology, pricing, and options
• guide customers from test drive through delivery
• build relationships that support repeat business and referrals
• develop skills with the team.

What we're looking for

Skills & competencies

automotive customer advocate

vehicle sales

customer relationships

vehicle education

test drives

purchase process

customer service

ashland oh

sponsler donley ford

$42k starting salary

achievement bonuses

no automotive experience required

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with employer match
• health, dental, vision, life, and supplemental insurance options
• employee discounts
• training and professional development.

Why this role

No automotive experience is required; training is provided. Benefits include 401(k) match, insurance, employee discounts, and professional development.

About the employer

Sponsler Donley Ford Ashland is hiring for this role. Industry: New Car Dealers. Sector: 44.