Direct Service Worker Case Manager

Job overview

The Direct Service Worker Case Manager is an onsite, full-time role in New Orleans, LA, with an annual salary range of $41,600–$47,840. The role supports #1 In Home Care’s home-care services and caregiver team. The case manager supervises and mentors direct service workers, monitors care quality and compliance, and coordinates with clients, families, and providers. This leadership helps caregivers deliver safe, consistent services and supports continuity and client satisfaction.

What you'll do

• Supervise and mentor direct service workers
• conduct field visits and unannounced supervisory checks
• ensure accurate service notes, client records, and timesheet approvals
• coach and provide performance feedback
• maintain adequate staffing and provide on-call coverage when needed
• collaborate with clients, families, support coordinators, and providers
• uphold agency policies and contribute to organizational growth.

What we're looking for

Skills & competencies

full-time

case manager

direct service worker

new orleans la

1 in home care

home care

caregiver supervision

field visits

care compliance

on-call coverage

cpr/first aid

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting mentions competitive pay and benefits but does not specify benefit details.

Why this role

Requires at least three years of relevant experience, current CPR/First Aid certification, a valid driver’s license, reliable transportation, and proof of insurance. Travel for site visits and flexible hours may be required.

About the employer

1 in Home Care is hiring for this role. Industry: Home Health Care Services. Sector: 62.