Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Arlington Heights, IL. Compensation is $57,200–$100,000 per year. The advisor joins Autos of Chicago’s growing service department. The advisor serves as the customer-facing link between vehicle owners and technicians, assessing service needs, explaining recommended work, and coordinating repair updates. Accurate repair orders, ethical service recommendations, and attentive follow-up support customer relationships and service department sales.

What you'll do

• Greet customers and assess service needs
• write repair orders and explain recommended services
• communicate with technicians about diagnostics and repair status
• recommend maintenance and repair services ethically
• maintain customer relationships and CSI scores
• ensure accurate documentation and billing
• follow dealership processes and compliance standards.

What we're looking for

Skills & competencies

automotive service advisor

dealership

customer service

repair orders

service sales

technician coordination

dealertrack

arlington heights il

autos of chicago

$57,200–$100,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance bonus
• company events
• employee discounts
• flexible schedule
• health insurance.

Why this role

Requires at least two years of automotive service advisor experience and Dealertrack experience.

About the employer

AUTOS OF CHICAGO is hiring for this role. Industry: General Automotive Repair. Sector: 81.