Benefits Manager — Human Resources

Job overview

The Benefits Manager — Human Resources role is hybrid in Charlotte, NC, with annual compensation of $65,000–$75,000. The role supports Ascend Nonprofit Solutions’ employee benefits programs and employee experience. The manager oversees benefits administration, compliance, vendor relationships, and employee support. By coordinating with Human Resources, Payroll, Finance, and external providers, the role helps deliver accurate, compliant benefits programs and improve their operations.

What you'll do

• Administer employee benefit programs, including health, insurance, retirement, leave, wellness, and voluntary benefits
• oversee enrollment, eligibility, qualifying life events, and COBRA
• advise employees on plans and claims
• develop education materials and communications
• ensure regulatory compliance
• prepare audit reports and documentation
• manage vendor relationships and service agreements
• lead annual planning, budgeting, and renewals
• analyze benefits data
• support open enrollment and training
• audit records and transactions
• coordinate payroll deductions, system updates, and integrations
• reconcile invoices and contributions
• resolve complex inquiries
• maintain procedures and support special projects.

What we're looking for

Skills & competencies

benefits manager

human resources

charlotte nc

ascend nonprofit solutions

full-time

hybrid

$65k–$75k annually

benefits administration

employee benefits

cobra

erisa

aca

hris

vendor management

Work arrangement

• Weekend coverage required

Why this role

Requires a bachelor’s degree in human resources, business administration, finance, or a related field and five or more years of progressive benefits administration or total rewards experience. Occasional after-hours work may be required during payroll cycles or year-end.

About the employer

Ascend Nonprofit Solutions is hiring for this role. Industry: Vocational Rehabilitation Services. Sector: 62.