Experienced Automotive Service Advisor

Job overview

The Experienced Automotive Service Advisor role is onsite in Mesquite, TX; compensation is described as a competitive pay plan based on experience, with no numeric amount specified. Trophy Nissan’s service department serves customers at its high-volume Nissan dealership. The advisor acts as the primary liaison between customers and the service department, assessing vehicle concerns, recommending repairs, and communicating repair progress. The role supports customer satisfaction and retention while coordinating with technicians and maintaining dealership service standards.

What you'll do

• Build customer relationships
• assess vehicle concerns and recommend services and repairs
• provide repair updates
• coordinate with technicians on diagnostics, timelines, and parts
• participate in quality control
• make ethical service recommendations
• maintain professional and organized work practices
• assist with standard operating procedures.

What we're looking for

Skills & competencies

automotive service advisor

mesquite tx

trophy nissan

service writer

nissan dealership

customer relations

vehicle repair

service department

technician coordination

quality control

high school diploma

paid time off

401(k) match

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match
• life insurance
• employee discounts
• paid time off
• growth opportunity.

Why this role

Previous automotive Service Advisor or Service Writer experience is required, along with a high school diploma or equivalent and a valid driver’s license with a clean driving record.

About the employer

Trophy Nissan is hiring for this role. Industry: General Automotive Repair. Sector: 81.