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Customer Service Representative

MCI Careers · Dallas, TX · Contact Center Operations

Compensation

$13.1 – $17.25 /hr

Employment type

Full-time

Work setting

On-site

Location

Dallas, TX

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite role based in Dallas, TX, supporting MCI Careers. Compensation is $13.10–$17.25 per hour for this full-time position. This role exists to provide inbound customer support, technical troubleshooting, and back-office processing for commercial and public sector clients, ensuring a best-in-class customer experience.

What you'll do

  • Manage inbound calls, chats, and emails
  • resolve product and technical inquiries
  • identify customer needs
  • document interactions
  • meet performance goals.

What we're looking for

Skills & competencies
full-time
day shift
dallas tx
$13.10-$17.25/hr
customer service
technical support
bpo
onsite
hiring immediately
entry level
Work arrangement
  • Weekend coverage required

Why this role

Hiring immediately; supports diverse industries including healthcare and government.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
Apply for this job

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