Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
Midlothian, TX
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative is a hybrid, full-time role based in Midlothian, TX. This position supports the HVAC service team at Texas Ace Heating and Air by managing customer scheduling and dispatching technicians. The role involves handling a multi-line phone system, booking appointments, and communicating effectively with customers and technicians. The representative ensures efficient scheduling and provides high-quality support to maintain customer satisfaction in a fast-paced environment.
What we're looking for
- Skills & competencies
- full-timeday shiftmidlothian txcustomer servicehvacdispatchschedulinghybridno on-calltravel not required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Overtime pay, On-call bonus
About the employer
Texas Ace Heating and Air is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.
Additional details
- Industry sector
- 23
- Industry
- Plumbing, Heating, and Air-Conditioning Contractors
- Occupation code
- 43-4051.00
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Listing ID: 1f34c36d-3181-4d85-bf6c-9db4fdd096eb