Front Desk Agent

Job overview

The Front Desk Agent role is onsite in San Francisco, CA. The posting states an hourly rate of $36.50; it does not specify a schedule. The role reports to the Director of Front Office at Fairmont San Francisco, part of Accor's hospitality group. The agent supports hotel operations by welcoming guests, completing check-ins and account settlements, and providing helpful information about hotel facilities. The position contributes to guest service and the hotel's standards for a memorable hospitality experience.

What you'll do

• Offer professional, friendly, and engaging service
• greet guests, check them in, and settle guest accounts while following service standards
• assist guests with information about hotel facilities
• follow department procedures, service standards, and safety policies.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

hospitality

guest check-in

guest accounts

front office

san francisco ca

accor

fairmont san francisco

$36.50 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting mentions exclusive sector-specific benefits and recognition but does not detail specific benefits.

Why this role

The posting lists previous customer-related experience, property management system experience, and a hospitality diploma as assets; applicants must be eligible to work in the United States.

About the employer

AccorHotel is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.