General Manager

Job overview

The General Manager role is onsite in Lake Orion, MI. Base salary is $60,000–$65,000 per year, plus potential performance-based bonus that varies and is not guaranteed. The manager leads day-to-day operations at a WhiteWater Express Car Wash location. The General Manager oversees staff development, customer service, safety, operational efficiency, and financial performance. The role contributes to revenue growth, customer satisfaction, and a positive team culture while maintaining site standards and compliance.

What you'll do

• Recruit, hire, train, and develop team members
• manage performance and retention
• deliver a safe, clean customer and employee experience
• address customer and employee concerns
• educate customers about wash products, packages, memberships, and promotions
• schedule daily and weekly operations
• ensure maintenance, cleanliness, and site standards
• troubleshoot equipment with Facilities and IT
• enforce safety protocols
• drive revenue and membership retention
• manage controllable costs
• review and approve employee hours
• handle hiring, training, and performance management.

What we're looking for

Skills & competencies

general manager

lake orion mi

whitewater express car wash

full-time

car wash operations

team leadership

customer service

revenue growth

membership retention

safety standards

45–50 hours weekly

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• paid time off
• 401(k) with company match
• company-paid life insurance
• career advancement pathways
• free weekly car washes.

Why this role

Leads teams of 8–12; expected availability of 45–50 hours per week; high school diploma or equivalent required, with experience and/or education considered; car wash experience is not required.

About the employer

Whitewater Express Car Wash is hiring for this role. Industry: Car Washes. Sector: 81.