Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Westbrook, Connecticut. Compensation is not specified; the posting mentions base salary and weekly and monthly bonuses. The advisor works with Westbrook Honda’s Service Department in a climate-controlled facility with a car wash. The role coordinates communication between customers and the service team, translating vehicle concerns into service recommendations and estimates. It helps customers stay informed throughout repairs and ensures completed work and charges are clearly explained.

What you'll do

• Greet customers
• collect customer and vehicle information
• document reported symptoms
• recommend maintenance based on vehicle age, mileage, and history
• prepare labor and parts estimates
• set follow-up times
• monitor vehicle progress and update customers
• verify invoices against repair orders
• explain completed work and charges.

What we're looking for

Skills & competencies

automotive service advisor

westbrook ct

westbrook honda

customer service

vehicle maintenance

repair estimates

service department

four-day work week

health and dental

401(k)

paid vacation

weekly and monthly bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental
• 401(k) with company contribution
• paid vacation
• weekly and monthly bonuses.

Why this role

Four-day work week; prior service advisor, assistant lane manager, or service consultant experience requested; CDK DMS experience preferred.

About the employer

Westbrook Honda is hiring for this role. Industry: New Car Dealers. Sector: 44.