Dedicated Support Engineer
Compensation
$93k – $120k /yr
Employment type
Full-time
Work setting
On-site
Location
Little Rock, AR
Schedule
Day shift
Posted
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Job overview
The Dedicated Support Engineer role is an onsite position based in Little Rock, AR. The annual base compensation range is $92,500 to $119,500. This role supports the LiveRamp Technical Services team. This position exists to deliver seamless technical support and troubleshooting to a set list of customers. The engineer will manage ticket queues, provide technical guidance, and improve customer outcomes through metrics-driven support.
What you'll do
- Solve technical challenges.
- Manage ticket queue.
- Provide technical guidance and troubleshooting.
- Work in tandem with Technical Services team.
- Analyze and seize opportunities to improve customer outcomes.
- Configure workflows for new clients.
What we're looking for
- Skills & competencies
- full-timelittle rock arliverampsupport engineertechnical supportsqlsalesforcezendesksaas$92k-$119k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Comprehensive benefits, 401K matching, flexible PTO.
Why this role
Dedicated support for specific customer list.
About the employer
LiveRamp is hiring for this role. Industry: Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology). Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)
- Occupation code
- 15-1252.00
You'll be redirected to the employer's application page.
Listing ID: 1f162ef8-a7f5-44b3-98f1-0131550bf0c5