Operations Manager

Job overview

The Operations Manager role is onsite in Laurel, MD, with a stated starting salary range of $79,195–$85,000 per year. CRST’s Specialized division serves transportation customers, and this role leads operations for assigned accounts. The manager is accountable for operational and financial performance, overseeing daily execution, service delivery, safety, customer relationships, and team development. The role coordinates with internal teams and uses performance measures and process improvements to support compliant, efficient, and profitable operations.

What you'll do

• Lead operations and performance across assigned customer accounts
• supervise and develop fleet managers, dispatch managers, and support staff
• manage customer relationships and business reviews
• oversee account budgets and cost drivers
• promote DOT and company compliance
• monitor metrics and implement corrective actions
• coordinate with planning, maintenance, and safety teams
• identify process improvements
• support operations outside standard hours as needed.

What we're looking for

Skills & competencies

operations manager

transportation operations

customer accounts

team leadership

safety and compliance

financial performance

laurel md

crst

$79,195–$85,000 annually

monday–friday

7:30 a.m.–4:30 p.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• prescription and telemedicine services
• company-paid life and disability insurance
• retirement savings with company match
• paid time off, holidays, and parental leave
• voluntary benefits and employee discounts.

Why this role

The posting gives a Monday–Friday schedule, 7:30 a.m.–4:30 p.m. Eastern, and says travel may be required with amount varying by role.

About the employer

CRST Specialized Transportation, Inc. is hiring for this role. Industry: Specialized Freight (except Used Goods) Trucking, Long-Distance. Sector: 48.