Customer Service Management Trainee

Job overview

The Customer Service Management Trainee is an onsite role based in Silver Lake, WI. The pay range is $29–$34 per hour, and the role supports the Uline, Inc. customer service department. This role is designed for emerging leaders to gain hands-on experience in a high-volume call center environment. Trainees will learn to manage and develop teams, evaluate performance, and improve department procedures to ensure the delivery of high-quality customer service.

What you'll do

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

What we're looking for

Skills & competencies

full-time

day shift

silver lake wi

uline

customer service

management trainee

leadership

onsite

$29-$34/hr

call center

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance, on-site fitness center.

Why this role

$29-$34/hr, growth potential, and comprehensive management training.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.