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Customer Service Representative - State Farm Agent Team Member

Patrick Marsden - State Farm Agent · Madison, WI · Patrick Marsden - State Farm Agent Team

Compensation

$40k – $58k /yr

Employment type

Full-time

Work setting

On-site

Location

Madison, WI

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative - State Farm Agent Team Member is an onsite role located in Madison, WI, offering a salary between $40,000 and $58,000 per year. This position supports the agency team in delivering exceptional service to community members. This role exists to resolve customer inquiries, process policy updates, and maintain accurate records. It contributes to the agency's growth by providing empathetic, detail-oriented support that reinforces positive customer experiences.

What you'll do

  • Answer customer inquiries
  • provide policy information
  • assist with policy changes
  • process insurance claims
  • maintain accurate records of customer interactions.

What we're looking for

Skills & competencies
full-time
day shift
madison wi
customer service
insurance
state farm
onsite
administrative
office support
$40k-$58k/yr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Hiring bonus, performance bonus, health insurance, paid time off

Why this role

Includes hiring bonus and performance-based bonuses.

About the employer

Patrick Marsden - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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