Firewall / Network Specialist

Job overview

The Firewall / Network Specialist role is onsite in San Juan, PR, with compensation not specified. The position provides client helpdesk and network support. The role exists to troubleshoot and maintain client technology, including network and firewall infrastructure, and to complete support tickets promptly. It contributes to reliable client operations through installations, issue resolution, and assistance to junior-level administrators.

What you'll do

• Troubleshoot network issues
• provide client helpdesk support
• deploy and set up servers, networks, firewalls, switches, and wireless networks
• respond to chat and phone requests
• complete ticketed support items
• support junior-level administrators
• work the stated second shift, Monday through Friday, 2 p.m.–11 p.m.
• communicate fluently in English and Spanish.

What we're looking for

Skills & competencies

firewall specialist

network specialist

fortinet

networking

helpdesk

server deployment

switches

wireless networks

san juan pr

second shift

2 p.m.–11 p.m.

english and spanish

smx usa

Work arrangement

• Weekend coverage required

Why this role

The posting specifies a second shift from 2 p.m. to 11 p.m. Monday through Friday and requires full bilingual English/Spanish ability.

About the employer

SMX USA is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.