Multi-Line Representative – State Farm Agent Team Member

Job overview

The Multi-Line Representative role is onsite in Dubuque, IA, with pay of $20–$25 per hour. The position supports Lane Madsen – State Farm Agent and its work helping community members protect what matters to them. The representative builds relationships with new and existing customers, learns their needs, and provides product information across multiple lines. The role also supports office operations and community marketing to help deliver consistent customer service and meet office objectives.

What you'll do

• Communicate with customers to understand their needs and provide product information
• develop relationships with new and existing customers across multiple product lines
• support documentation, scheduling, and follow-up
• participate in community marketing
• maintain accurate records and a consistent customer experience
• collaborate with team members to achieve office objectives
• possess or be able to obtain required state insurance licenses.

What we're looking for

Skills & competencies

multi-line representative

dubuque ia

state farm agent

insurance products

customer relationships

customer service

office operations

documentation

scheduling

community marketing

state insurance license

$20–$25/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, training and development, 401(k) matching, performance-based bonus, flexible schedule, and advancement opportunity.

Why this role

Prior customer service, business support, or insurance experience is preferred; flexible schedule and training and development are offered.

About the employer

Lane Madsen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.