Spanish-Speaking Customer Retention Specialist

Job overview

The Spanish-Speaking Customer Retention Specialist role is onsite in San Antonio, TX. Compensation is $41,500–$62,250 per year. Trey Solis’s State Farm office says it helps people protect what matters and serves its community. The specialist supports customer relationships and office growth through renewal outreach, coverage discussions, account updates, and accurate interaction records. The role works with teammates to meet retention and outreach objectives and requires obtaining applicable state insurance licenses.

What you'll do

• Communicate with existing customers about renewals and coverage options
• review accounts and assist with updates
• identify ways to improve customer satisfaction and engagement
• document interactions
• collaborate with teammates on retention and outreach objectives.

What we're looking for

Skills & competencies

customer retention specialist

part-time

san antonio tx

state farm

spanish speaking

policy renewals

coverage options

customer relationships

account updates

customer service

commission

insurance licensing

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based commission, training and development, and advancement opportunities.

Why this role

Spanish-speaking ability is specified in the posting; applicable state insurance licenses must be obtained.

About the employer

Trey Solis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.