Customer Service Representative, Bare Hills

Job overview

The Customer Service Representative, Bare Hills role is onsite in Baltimore, MD; compensation is not specified. Coppermine Fieldhouse provides programs and services to customers and participants at its club. The representative welcomes customers, explains programs, assists with registrations and accounts, signs up members, and handles basic billing. The role also responds to concerns, answers calls, sells and restocks snacks, and completes opening and closing checklists to support a positive customer experience.

What you'll do

• Greet and assist customers, prospective customers, and staff
• help with registration and account needs
• sign up new members and handle basic billing
• provide program information
• resolve concerns and alert a supervisor to unusual or unresolved issues
• answer phones
• sell and restock snacks and drinks
• complete opening and closing checklists.

What we're looking for

Skills & competencies

customer service representative

bare hills

baltimore md

part-time

front desk

customer service

program information

member registration

basic billing

phone support

snack sales

opening procedures

closing procedures

nights and weekends

Work arrangement

• Weekend coverage required

Why this role

The posting says industry experience is not required, applicants must be at least 16, and availability for flexible hours including nights and weekends is needed.

About the employer

Coppermine Fieldhouse LLC is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.