Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Tallahassee, FL, with compensation of $40,000–$60,000 per year. The position supports Vicki Catsimpiris’s State Farm independent contractor agency. The representative answers customer inquiries, provides policy information, assists with policy changes, and processes claims. The role maintains accurate interaction records and helps deliver customer experiences that support the agency’s growth and community service.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions. Communication, attention to detail, multitasking, urgency, accountability, and dependable follow-through are emphasized.

What we're looking for

Skills & competencies

customer service representative

tallahassee fl

vicki catsimpiris state farm agent

customer inquiries

policy information

policy changes

insurance claims

customer records

health insurance

paid time off

training and development

performance bonus

flexible schedule

$40k–$60k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, training and development, performance-based bonus, competitive salary, and flexible schedule.

Why this role

The posting describes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Vicki Catsimpiris - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.