Retail Keyholder

Job overview

The Retail Keyholder role is an onsite, full-time position in Valparaiso, IN; compensation is not specified. GameStop is a retailer of video games, electronics, and gaming merchandise, serving customers through its stores and gaming products. With moderate supervision, the keyholder supports store management by delivering guest service, maintaining the shopping environment, completing sales and operational tasks, and supervising or delegating work to Sales Associates when management is absent.

What you'll do

• Greet and assist guests, answer questions, explain promotions and trade-in programs, and recommend products
• process purchases and returns through the POS system
• maintain store cleanliness, organization, and merchandising
• complete omnichannel orders
• support inventory control, stocking, counts, and loss prevention
• reconcile daily transactions and complete closeout paperwork and deposits
• check shipments and report discrepancies
• process defective or recalled items and stock pulls
• supervise and delegate to Sales Associates when management is absent
• follow opening and closing procedures and company policies
• provide feedback on associate performance.

What we're looking for

Skills & competencies

retail keyholder

gamestop

valparaiso in

video games

guest service

store operations

pos transactions

inventory control

loss prevention

sales associate supervision

full-time

flexible schedule

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time store positions are eligible for incentive programs, 401(k), paid time off, dental, vision, and health insurance
• positions may also be eligible for a bonus and/or other incentives.

Why this role

Applicants must be at least 18, provide proof of identity and U.S. work eligibility, and have a high school diploma or equivalent. One year of retail sales, guest service, or management experience and video game knowledge are preferred. The schedule is flexible and may include nights, weekends, extended hours, and some holidays; minimum availability is three days per week.

About the employer

GameStop Inc is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.