Pharmacy Benefits Technician

Job overview

The Pharmacy Benefits Technician role is an onsite position located in Phoenix, AZ. Compensation is not specified for this role, which supports the pharmacy benefits management team in ensuring accurate insurance verification and prescription claims processing. This role exists to facilitate efficient communication between members, providers, and insurance carriers. The technician contributes to the team's goals by resolving claims issues, coordinating with PBM services, and maintaining accurate documentation to ensure compliance with regulatory requirements.

What you'll do

• Verify insurance eligibility and benefits through outbound calls and follow-up communications.
• Resolve prescription and claims issues to ensure timely adjudication.
• Coordinate with Pharmacy Benefit Management (PBM) services to support accurate billing.
• Assist pharmacists and internal teams with audits and compliance reviews.
• Document all correspondence, escalations, and resolutions in accordance with payer and regulatory requirements.

What we're looking for

Skills & competencies

full-time

day shift

phoenix az

pharmacy technician

pbm

insurance verification

claims adjudication

healthcare

manpower

no on-call

weekend required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and Prescription Drug Plans, Dental Plan, Supplemental Life Insurance, Short Term Disability Insurance, 401(k)

Why this role

Hybrid work environment, primarily remote (1-2 days a month if needed). Pathway from temporary to permanent based on performance.

About the employer

Manpower is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.