ServiceNow Developer – On-Call Scheduling and ITSM

Job overview

The ServiceNow Developer – On-Call Scheduling and ITSM role is onsite at one of the listed locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Tampa, FL; Chesapeake, VA; or Colorado Springs, CO. The stated bill rate is $60 per hour, and the posting describes a six-month duration. The developer collaborates with product owners and customer stakeholders to support 24x7 operations. The role configures on-call schedules, rotations, escalation policies, notifications, and integrations, and develops ServiceNow workflows and automations. Its purpose is to improve incident response and scheduling processes while supporting IT service and event management.

What you'll do

• Collaborate with product owners and customer stakeholders
• configure and manage on-call schedules, rotations, and escalation policies
• integrate on-call processes with Incident, Major Incident, and Event Management
• configure notifications, alerts, and mobile support
• develop ServiceNow workflows, business rules, and automations
• support 24x7 operations and optimize response processes
• troubleshoot scheduling and assignment issues.

What we're looking for

Skills & competencies

servicenow developer

on-call scheduling

itsm

san antonio tx

plano tx

phoenix az

tampa fl

chesapeake va

colorado springs co

flow designer

incident management

event management

$60/hr

Work arrangement

• Weekend coverage required

Why this role

The posting requires hands-on ServiceNow on-call scheduling, shift management, and ITSM experience, along with knowledge of Flow Designer, Business Rules, notifications, integrations, and ITOM/Event Management. ServiceNow CSA (CAD) and CIS-ITSM certifications are listed.

About the employer

Q1 Technologies, Inc is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.