Back-End Intake Representative

Job overview

The Back-End Intake Representative role is an onsite, full-time position in Plano, TX, paying $20–$24 per hour. U.S. Renal Care provides kidney care services, and this role supports its patient and facility operations. The representative verifies insurance coverage and benefits, handles monthly reverifications for current patients, and resolves claim rejections and coverage issues. Accurate records and coordination with billing and collections help improve claim outcomes while supporting patient-focused service and confidentiality.

What you'll do

• Verify and reverify patient insurance coverage
• resolve claim rejections and coverage issues
• communicate with insurance providers about eligibility, benefits, and authorizations
• maintain accurate insurance records and documentation
• partner with billing and collections teams
• support facilities and internal stakeholders
• prepare verification and rejection reports
• maintain HIPAA compliance and patient confidentiality.

What we're looking for

Skills & competencies

back-end intake representative

plano tx

u.s. renal care

full-time

insurance verification

patient intake

coverage reverification

claims rejections

benefits and authorizations

hipaa

healthcare billing

$20–$24/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and pharmacy, dental, vision, voluntary benefits, 401(k) with employer match, virtual care, life insurance, and paid time off.

Why this role

High-volume insurance verification work with monthly reverifications for current patients.

About the employer

U.S. Renal Care, Inc. is hiring for this role. Industry: Kidney Dialysis Centers. Sector: 62.