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Customer Service Representative – State Farm Agent Team Member

Thomas Donovan II - State Farm Agent · Lambertville, MI · Insurance agency customer service

Compensation

$35k – $55k /yr

Employment type

Full-time

Work setting

On-site

Location

Lambertville, MI

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Lambertville, MI. Pay is $35,000–$55,000 per year. The role supports the Thomas Donovan II – State Farm Agent insurance agency by helping customers with policy questions and service needs. The representative contributes to customer experience and agency growth by answering inquiries, assisting with policy updates, processing claims, following up, and maintaining accurate interaction records.

What you'll do

  • Answer customer inquiries and provide policy information
  • assist with policy changes and updates
  • process insurance claims and follow up with customers
  • maintain accurate records of customer interactions.

What we're looking for

Skills & competencies
customer service representative
state farm agent team member
thomas donovan ii
lambertville mi
insurance
policy information
policy changes
claims processing
customer follow-up
$35k–$55k/year
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Hourly pay plus commission or bonus
  • 401(k)
  • performance-based bonus
  • flexible schedule
  • health insurance
  • advancement opportunity
  • paid time off
  • signing bonus
  • training and development.

About the employer

Thomas Donovan II - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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