Customer Service Representative

Job overview

The Customer Service Representative role is an onsite position in Oxnard, CA. The posting lists pay of $18–$25 per hour and describes the opportunity as part-time or full-time. The role supports customers of the Rosalie Rios Insurance Agency, a Farmers Insurance agency. The representative handles customer inquiries and claim calls, supports renewals, and provides information about products and services. The role also follows up on sales leads and helps customers resolve requests in a timely, professional manner.

What you'll do

• Handle incoming claim calls and follow up
• greet office visitors
• pursue leads from referrals, networking, marketing, cold-calling, and databases
• provide information about products and services
• respond to inquiries, cancellation requests, and sales requests
• attend industry events and training
• handle customer renewals.

What we're looking for

Skills & competencies

customer service representative

oxnard ca

rosalie rios insurance agency

farmers insurance

$18–$25/hr

customer support

claims calls

policy renewals

sales leads

bilingual english-spanish beneficial

training

Work arrangement

• Weekend coverage required

Benefits & perks

• Hands-on training and career growth opportunities.

Why this role

Insurance experience is not required; willingness to learn is required. English-Spanish bilingual ability is beneficial.

About the employer

ROSALIE RIOS INSURANCE AGENCY, LLC Farmers Insurance is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.