Customer Service Representative
Compensation
$19 – $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Youngstown, OH
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Representative role is onsite in Youngstown, OH, and pays $19–$20 per hour. The posting describes support for providers and their satisfaction. The representative responds to provider inquiries through phone, email, and fax, enters data into a computer system, and uses communication, active listening, and problem-solving skills to address provider needs.
What you'll do
- Answer provider inquiries by phone, email, and fax
- support overall provider satisfaction
- enter data into a PC system
- navigate between websites
- use Microsoft Office
- communicate effectively and apply time management, problem-solving, empathy, and active listening.
What we're looking for
- Skills & competencies
- customer service representativeglobalchannelmanagementyoungstown ohonsitefull-timeday shiftprovider supportphone supportemail supportdata entrymicrosoft office$19–$20/hr
- Work arrangement
- Weekend coverage required
Why this role
The posting requests four or more years of customer service experience and a high school diploma or GED.
About the employer
Globalchannelmanagement is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 1dc75804-63b7-4818-a219-46aee4ac820f