Insurance Service Representative (Remote)

Job overview

The Insurance Service Representative (Remote) is a full-time, remote role based in El Paso, TX. Compensation is not specified in the listing, though the company offers a competitive package including medical, dental, and vision coverage, 401(k) with match, and paid time off. This role serves as a primary point of contact for customers, handling policy inquiries, account maintenance, and billing questions. The representative contributes to the team by delivering exceptional customer service, accurately documenting interactions, and resolving concerns in a fast-paced, phone-based environment.

What you'll do

• Provide inbound phone support, assist with policy servicing and billing inquiries, explain non-licensed insurance products, document customer interactions, navigate multiple systems, and meet quality and productivity standards.

What we're looking for

Skills & competencies

full-time

remote

el paso tx

insurance

customer service

call center

day shift

no degree required

401(k)

medical benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k) with match, paid time off, paid training.

Why this role

Company-provided equipment, paid training, and career advancement opportunities.

About the employer

Afni is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.