Retail / Spa Manager

Job overview

The Retail / Spa Manager role is onsite in Sandusky, OH, with stated compensation of $22–$28 per hour. The posting identifies the center as part of Ballast Wax, a growing multi-unit European Wax Center franchisee. The manager oversees center performance across sales, guest experience, team development, and operations. The role is intended to build a center that meets business goals, provides a strong guest experience, and supports team growth.

What you'll do

• Own revenue, package, and product goals
• coach the team on guest education and selling
• analyze trends and develop action plans
• drive traffic through local marketing and brand campaigns
• set standards for guest interactions
• resolve escalated concerns
• recruit, onboard, and retain team members
• provide coaching and feedback
• build internal succession and a positive team culture.

What we're looking for

Skills & competencies

retail / spa manager

center manager

sales results

guest experience

team development

local marketing

sandusky oh

european wax center

ballast wax

$22–$28 per hour

performance bonuses

center operations

Work arrangement

• Weekend coverage required

Why this role

The posting describes the manager as having autonomy supported by structure, training, and a team.

About the employer

European Wax Center is hiring for this role. Industry: Other Personal Care Services. Sector: 81.