Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Cambridge Springs, PA, with compensation of $34,000–$50,000 per year. Keith Strain State Farm is a local insurance agency serving its community with auto, home, renters, life, and health insurance products. The representative responds to customer inquiries, supports policy changes and renewals, and processes claims. The role helps deliver personalized insurance support and maintain a positive customer experience through accurate records and coordination with agency colleagues.

What you'll do

• Answer customer inquiries and provide policy information for auto, home, renters, life, and health insurance
• assist with policy changes, renewals, and updates
• process claims and follow up
• maintain accurate customer interaction and transaction records
• collaborate with agency team members.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

cambridge springs pa

keith strain state farm

$34,000–$50,000/year

auto insurance

home insurance

renters insurance

life insurance

health insurance

claims processing

policy updates

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, paid time off, training and development, 401(k) matching, and health insurance.

Why this role

Property and casualty and life and health licenses are listed, with reimbursement after 90 days. Previous customer service experience is preferred.

About the employer

Keith Strain - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.