Automotive Service Writer

Job overview

The Automotive Service Writer role is onsite in Pinellas Park, FL. Compensation is not specified; the posting describes the salary as competitive. The role supports Ice Cold Air Complete Auto Repair’s customer-focused automotive service operations. The service writer coordinates customer communication and shop workflow, explaining vehicle issues and repair recommendations while providing estimates and handling billing. The role helps customers understand service options and supports efficient work by coordinating appointments and technicians.

What you'll do

• Serve as the primary customer contact in English and Spanish
• schedule appointments and coordinate workflow with technicians
• provide cost and time estimates
• explain technical details
• handle billing
• recommend maintenance while respecting customer preferences and budgets
• resolve concerns, follow up, and maintain records.

What we're looking for

Skills & competencies

automotive service writer

automotive service advisor

english and spanish

customer communication

shop workflow

pinellas park fl

ice cold air complete auto repair

3+ years experience

health insurance

paid time off

training and development

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, company parties, employee discounts, flexible schedule, free food and snacks, free uniforms, health insurance, advancement opportunities, paid time off, training and development, and wellness resources.

Why this role

Bilingual English/Spanish role; 3+ years of automotive service advisement, customer service, or related experience requested; ASE certification or technical training is a plus.

About the employer

Ice Cold Air ® Complete Auto Repair is hiring for this role. Industry: General Automotive Repair. Sector: 81.